ARRIVALS
Welcome to 11 Karrek
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
The are two allocated parking spaces for this apartment. Drive into the site and follow the road to the end, veer right along the perimiter of the site and the parking spaces for 11 are on the left hand side. The key for the bollard is within the key safe next to the apartment door. Please see your arrival email for the code to enter the building.
GENERAL INFO
REFUSE & RECYCLING
Please ensure all refuse is bagged in black liners and place into the bin store in the car park (code for store is 2022).
ELECTRICAL / GAS / WATER ISSUES
if there are any worrying leaks and you need to turn off the water supply, you will find the stop cock under the kitchen sink.
HEATING AND HOT WATER
The heating is on a timed programme, the thermostats to control the temperature are located in the kitchen and on the landing.
WIFI
NETWORK - BT - HKF982
PASSWORD - HfRpYNxRJTf4uH
MOBILE PHONE COVERAGE
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is: 13 Karrek, Harlyn Bay, PL28 8SB. There is a fire extinguisher and fire blanket in the kitchen.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!