ARRIVALS
Welcome to Skylarks!
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
There is parking for four cars on the driveway.
GENERAL INFO
ELECTRICAL / WATER ISSUES
If there are any worrying leaks and you need to turn off the water supply, you will find the stop cock in the below the kitchen sink.
If you have any cuts in power, please check that the fuses have not simply tripped. The fuse box for the property is located in the cupboard in the entrance hall.
REFUSE & RECYCLING
There are two bins at the rear of the property. Please place all rubbish into the bin marked for general waste and all recycling into the bin marked for recycling.
Please ensure all rubbish is bagged and placed into the dustbin fully so that the seagulls cannot get to it. Thank you!
WI-FI
The code for your Wi-Fi is
NAME – SKYHKUC8
PASSCODE - ZQnHIsyRcKwQ.
The router is in the cupboard on the right-hand side as you walk through the main door of the property.
DOGS
If you have a dog, please refrain from allowing them to get up on the furniture. Please can you ensure that any mess is picked up from the grounds, and hair cleared from within the house before you depart. Thank you.
GENERAL
Please ensure everyone uses the coasters and place mats on the indoor kitchen table. It’s new and trying to avoid any stains! Just use a damp cloth to clean down.
Also, to avoid bringing too much beach sand into the house – mainly to avoid slipping for anyone - please use the outside tap to clean feet.
There is a hoover under the stairs, brushes, mops etc and outside brush if you need them.
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is:
Skylarks, Treburrick, Porthcothan, PL27 7UR.
There is a fire extinguisher and fire blanket in the kitchen. There is a torch for emergency lighting and a first aid kit available.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!