ARRIVALS
Welcome to Fish & Ships!
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
There is allocated parking for one car in the grounds, marked No.6
GENERAL INFO
PARKING / EV CHARGING
Please park in space number 6. There is an EV charger which you can use, pay per use.
Troubleshooting -
If required, the charger can be isolated using the electrical isolators at the ground floor level. This is down the external stairwell and in the alcove to the left. The isolator is labelled number 6.
Should the EV charger cause the trip switch to trigger, this can be reset in the distribution board which is in the cupboard by the front door to the apartment. It is clearly labelled.
Fuuse support number - 01925 361986
ELECTRICAL / GAS / WATER ISSUES
If there are any worrying leaks and you need to turn off the water supply, you will find the stop cock in the second cupboard by the front door to the apartment.
f you have any cuts in power, please check that the fuses have not simply tripped. The fuse box is in the hallway cupboard by the front door to the apartment.
HEATING AND HOT WATER
There are temperature controls throughout the apartment. These are all pre-set to provide a comfortable environment for our guests. Should you wish to adjust the temperature, this can be done via the buttons on the unit.
REFUSE & RECYCLING
Please ensure all refuse is bagged and place into the relevant bins within the communal bin store at the site entrance (on the left).
General waste and recycling is collected weekly on Fridays, and glass is collected weekly on Tuesdays.
WINDOWS & DOORS
To lock the front door, you first need to rotate the handle upwards before locking.
The kitchen window, windows in bedroom 2, the window panel in the main bedroom and the window in the main bedroom en-suite can either be fully opened via the side hinges, or set to open a small amount via hinges at the bottom of the panel. Setting the handle to either the horizontal or vertical will adjust how the windows open.
To open the door to the main balcony, once unlocked, turn the handle to point downwards and then slide. To lock, first rotate the handle to point upwards and then turn the key. Note that the door can be locked in position when fully closed or with it slightly open should you wish.
WIFI
NETWORK - BT-QFF9QW
PASSWORD - dQtVkLPR7CrPYR
MOBILE PHONE COVERAGE
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is: 6 The Long Store, Station Road, Padstow, PL28 8DB. There is a fire blanket next to the hob and a fire extinguisher by the island unit. There are 3 wind-up torches in Fish & Ships. There is one in each bedroom and the third is on the shelf in the kitchen area.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!