ARRIVALS
Welcome to Gwylan!
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
There is allocated parking for one car, please enter the site and follow the road to the gravelled area, where you will find a space with a sign marked Gwylan.
GENERAL INFO
HEATING & HOT WATER
The heating is set on an all-day programme, you can use the thermostat to control the temperature, but please do remember to turn it down when it is not needed and when you leave. The water will heat automatically. If you are having any issues with the heating or hot water, please call us on 01841 550998
REFUSE & RECYCLING
Rubbish is collected on Monday mornings, please put all waste out Sunday evening ready for collection. There is a bin store near the entrance to the site. General waste can be placed in the large blue bin marked General Rubbish. There are two large bins and a glass recycling bin at the top of the driveway. Please put all recycling waste in the appropriate bin or glass skip (this doesn’t need to be bagged).
PLEASE PUT ALL RUBBISH IN BLACK BIN LINERS BEFORE PUTTING INTO THE DUSTBIN
WI-FI
The router is located under the TV, the code can be found on the back of the router. If you are having any issues with the connection, please try to restart the router and check all wires are plugged in correctly.
The WI-FI network for the cottage is PLUSNET-JRWZ
The password is 43cf43d4ce
DOGS
If you have a dog, please refrain from allowing them to get up on the furniture or in the bedrooms where there is carpet. Dogs must be kept on a lead when in the grounds.
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is: Gwylan, Polmark Beach Cottages, Harlyn Bay, PL28 8SB. There is a first aid kit, fire blanket and extinguisher in the kitchen.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!