ARRIVALS
Welcome to Sandals
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
There is parking on the driveway for one - two vehicles.
GENERAL INFO
ELECTRICAL / GAS / WATER ISSUES
If there are any worrying leaks and you need to turn off the water supply, you will find the stop cock under the kitchen sink.
If you have any cuts in power, please check that the fuses have not simply tripped. The fuse box is in the garage.
If there are any worrying smells of gas, the shut off tap is in the meter box on the front of the property.
REFUSE:Collection day is Friday. Please put the refuse out at the front of the property on Thursday evening.Please do not place loose items into the dustbins - all rubbish must be bagged or the collection will not be made. Please ensure all rubbish is bagged and placed into the dustbin fully so that the seagulls cannot get to it. Thank you!
DOGS:
Dogs are permitted within this property. As a gentle reminder from your booking conditions, we ask that dogs are not to be left alone in the property, not to be allowed in bedrooms or on furniture. Please clear up any mess or hair at the end of your stay. Thank you.
MOBILE PHONE COVERAGE
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is: Sandals, 10 Raleigh Close, Padstow, PL28 8BQ. There is a fire blanket and fire extinguisher in the utility room.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!