ARRIVALS
Welcome to The Quies
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 4pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
Your allocated space is number 1. Only one space is provided. Visitors spaces are on a first come first served basis.
GENERAL INFO
PARKING
We respectfully request that guests park in their allocated property parking space only. Please do not park outside of a parking bay or along the front wall. There are limited visitor spaces and these are offered on a first come first served basis.
COMMUNAL OUTDOOR SHOWER
Ocean Blue beach shower code: Press CY2567. Please ensure the shower door is closed after your use.
BROADBAND & TELEPHONE
Network – THE QUIES
Passcode – 20100701
If the internet is not working on your device please check the landline, if the display screen shows the apartment name then the internet is connected. Try restarting the router. Switch off the router for a few seconds and switch back on.
The apartment telephone is pre-programmed with the number of our office. No other outgoing calls can be made. Incoming calls can be received, your telephone number is 01841 521382.
SAFE INSTRUCTIONS
You should find your safe is open upon arrival. You will need to reset the code by programming the safe with a code of your choice, as follows;
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Push and hold the button on the back of the door and wait to hear the reset noise.
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Input a passcode of your choice.
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Your safe is now ready to use.
REFUSE
Please place all rubbish in bin liners. There is a bin store at the entrance to the site to your right-hand side. With communal bins for general waste and recycling.
MOBILE PHONE COVERAGE
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is: 1 Ocean Blue, Treyarnon Bay, PL28 8JN.
You will find a fire blanket and fire extinguisher in the hallway.
DEPARTURES
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!