ARRIVALS
Welcome to Faireview
We hope you enjoy your holiday.
CHECK-IN
Check-in is from 5pm. Regrettably our housekeeping team cannot offer earlier access to the property.
PARKING
There is allocated parking for two vehicles at the rear. Follow the lane behind the row of cottages and you will see two allocated spaces for Faireview. Please do not charge electric vehicles, this is not permitted.
GENERAL INFO
ELECTRICAL / GAS / WATER ISSUES
If there are any worrying leaks and you need to turn off the water supply, you will find the stop cock under the kitchen sink.
If you have any cuts in power, please check that the fuses have not simply tripped. The fuse box is in the high-level cupboard in the hallway adjacent to the front door.
REFUSE:
There are 2 communal Biffa bins at the top of the lane, one is for Recycling and one for General Waste. Please place refuse in black bags into the bins. Collection day is Wednesday.
HEATING AND HOT WATER
To get hot water press the boost button on the two switches in the airing cupboard in the bathroom. Each time you press the button a blue light next to the time lights up. A tank of hot water could take up to an hour to heat up.
There are two separate tanks and buttons, generally the top tank provides enough water for washing up and several showers. For greater hot water requirements, the bottom tank can either be used on its own or in conjunction with the top tank.
Heating - For the best output please set the input switch to 6 and output to 1 or 2. This will ensure heat is released throughout the day and into the evening. The bedrooms have electric heaters which provide instant heat when switched on. Please ensure that these are switched on at the wall and the lower swich on the control panel is moved to the left.
WI-FI:
The code for the Wi-Fi is on the router. If you are having any issues with the connection, please try to restart the router and check all wires are plugged in correctly.
EMERGENCIES
OUR EMERGENCY CONTACT
During office hours please call 01841 550998
(Mon-Fri 9am-5pm, Sat 9am-12pm)
EMERGENCIES ONLY
In the event of an OUT OF HOURS emergency. Please contact us on 07751 556782. There will be a charge for non-emergency contact to this number. The number is not monitored after 10pm.
IN THE EVENT OF A SERIOUS EMERGENCY PLEASE CALL 999.
Mobile reception varies. Your postal address is:
Faireview, Tregella Farm Cottages, Padstow, PL28 8LJ
There is a first aid kit under the kitchen sink. There is a torch for emergency lighting in the kitchen hanging from the noticeboard.
DEPARTURES
Please depart by 11am.
BEFORE YOU LEAVE
Please ensure any remaining rubbish has been bagged and left in the dustbin.
CLEANING
Our cleaners will come in after you depart and clean the property, but if you could help them out by leaving the property as you find, it would be greatly appreciated!
PLEASE STRIP THE BED LINEN AND LEAVE ON THE BED
BREAKAGES / DAMAGES
If you have any breakages, or damage anything in the property during your stay, please let us know as soon as possible so we can organise any repairs or cleaning necessary in time before the next guests.
LOCKING UP
When you depart, please ensure any spare house keys are left within the property, ensure all doors are locked and the master set of keys are left in the key safe before you set off. Please ensure the numbers on the safe are scrambled when you leave.
RETURNING CUSTOMERS
If you would like to stay with us again please contact us directly on 01841 550998 or email hello@cornishholidaycottage.com.
Avoid paying third party fee’s by booking directly with us.
Have a safe journey home and thank you for booking with Cornish Holiday Cottage!